Customer Service Moretti Design

We invite you to check the wiring.We also recommend checking the transformer operation with a multimeter, measuring the input and output voltage to ensure the component is working correctly. If it ...

Technical Analysis of Possible Causes and Corrective ActionsRegarding the issue encountered on a pellet appliance, where the FCS system was found melted near the air intake, the analysis of the inf...

The heater automatically adjusts the power based on the flue gas temperature according to the following logic:Flue gas temperature < 100 °CIf the flue gas temperature drops below the minimum thresh...

If the technician notices irregular combustion, they must: Check the seals of the explosion-proof valves (code 207000301)Check the seal of the smoke extractor (code GUARTUF diameter140 [mm])Check b...

The customer hears the “BEEP” and “cleaning” is displayed on the remote control.The technician must reset all counters in the Technical Menu. Once this operation is performed, they must turn the st...

If you are unable to access the Reserved Area, always check:https://morettidesign.it/en/area-riservata-accesso/ Username: moretti-design-en Password: boutique-cat-en If the problem persists, it m...

To download the technical manual and parameter manual for Aria and Aqua stoves by Moretti Design, access the website in the Reserved Area Boutique/CAT section: https://morettidesign.it/en/area-rise...

It is recommended to proceed with loading the database into the control unit after completing the firmware installation. Check the database alignment chart before proceeding.

Manual for the MFDCS and MFDCD ducting kit.

Aria StoveFor the Aria stoves by Moretti Design, the procedure to change the remote control code is as follows:1 - Disconnect the electrical power (0/1) behind the stove.2 - On the remote control, ...