Customer Service Moretti Design
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Latest activity by Customer Service Moretti Design-
Customer Service Moretti Design created an article,
Micronova Control Board Does Not Program with the Firmware
Micronova Control Board Does Not Program with the FirmwareIf the Micronova control board is not programmed via the Bootloader, check that no WiFi device is connected to the board’s central serial t...
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Customer Service Moretti Design created an article,
Can the same WiFi device be configured on multiple phones?
Can the same WiFi device be configured on multiple phones?Yes, the same WiFi device can be configured and used on multiple phones. The procedure to follow varies depending on the application used.M...
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Customer Service Moretti Design created an article,
Remove your account in the Moretti Design app
Remove your account in the Moretti Design appTo remove your account from the Moretti Design app, proceed as follows:Open the Moretti Design app.Tap the person icon in the upper-right corner.On the ...
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Customer Service Moretti Design created an article,
Unlocking the display on Tecnika For Home
Unlocking the display on Tecnika For HomeTo unlock the touch display on Tecnika For Home, press and hold your finger on the screen for 5 seconds.This feature can be disabled from the Display menu.
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Customer Service Moretti Design created an article,
Reset Tiemme Alarms
Reset Tiemme AlarmsOn all products equipped with Tiemme electronics, it is not possible to reset the error history.To view the error history, proceed as indicated below:NG21: The error history is a...
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Customer Service Moretti Design created an article,
Disabling the room and ducting fans
Disabling the room and ducting fansDepending on the technology and stove model, it may be possible to disable the room fan and the ducting fan.HYDROPRESTIGE, EXCLUSIVE, TECNIKA EXCLUSIVE, COMPACT, ...
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Customer Service Moretti Design created an article,
THREE-WAY VALVE - ELECTRICAL CONNECTIONS
AQUA Stoves – Moretti DesignOn AQUA stoves by Moretti Design, the three-way valve can be connected to the NG21 control unit – connector A2, depending on the type of actuator installed. Types of con...
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Customer Service Moretti Design created an article,
ROOM THERMOSTAT -NG21 – Stove ON/OFF Operation
Parameter ConfigurationFor the correct operation of the room thermostat for the NG21 control unit in ON/OFF mode, the technician must verify the following parameters:ParameterValueFunctionP260Defa...
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Customer Service Moretti Design created an article,
Pellet Loading Drawer ZCASS22 for Slot
The pellet loading drawer ZCASS22 is unique for all models in the Slot range.Depending on the specific model (Slot Glass, Slot Vision, or Slot Flat), the corresponding dedicated trim is subsequentl...
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Customer Service Moretti Design created an article,
FIRMWARE INFORMATION - AIR stoves -
You can check the software version installed in the control unit directly from the remote control.Access the menu:“DISPLAYS”Within the screen, the following will be displayed:installed firmware ver...