Customer Service Moretti Design
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Recent activity by Customer Service Moretti Design-
Remote Control with WiFi Symbol and Exclamation Mark (Aqua Stove)
If the remote control displays the Wi-Fi symbol accompanied by an exclamation mark (WiFi!), this indicates that a power surge or a temporary power outage has occurred.To restore communication betwe...
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5 Reasons to Buy a 5 Star Moretti Design Fireplace
A 5 star Moretti Design wood-burning fireplace is an excellent choice for several reasons: Energy Efficiency: 5 star wood-burning fireplaces are designed to be highly energy efficient, meaning the...
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Can I purchase Moretti Design products online?
Moretti Design products are not available for purchase online.They can be purchased at our authorized Boutiques located throughout Italy. Find the boutique closest to you!
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Using and Updating the KeyPro
The KeyPro is the tool used to program the control unit of Aqua stoves.Below are the steps to program the control unit:1 - Disconnect power from the stove or the control unit.2 - Connect the suppli...
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Where can I find the prices of MorettiDesign stoves?
MorettiDesign chooses not to publish the prices of its stoves.If you want to get an idea of the price, we recommend contacting the authorized Boutique closest to you, which, thanks to a technical ...
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Who should I contact for clarifications before purchase?
Our authorized Boutiques are available to provide all useful information before purchase.
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Do Moretti Design stoves and fireplaces qualify for financial incentives?
Yes, all Moretti Design collections fall into the category of products for which you can request incentives.Pellet stoves, inserts, and fireplaces certified with environmental class 4 and 5 stars a...
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Why choose a Moretti Design stove?
Wood and pellet stoves have been among the most popular heating systems chosen by consumers in recent years. Excellent allies for heating home spaces in winter, they offer incredible advantages bot...
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What type of technology are Moretti Design products equipped with?
Innovation is the word that constantly resonates in the offices of Moretti Design Our mission is to transform every material into a creation of pure DESIGN, tailoring products with a unique and un...
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Can I customize my stove at the time of purchase?
Yes, it is possible to choose the aesthetics and the color, by consulting the catalog, based on the chosen model.Download the catalog to discover all the Moretti Design news!