Customer Service Moretti Design

WOOD-BURNING FIREPLACES – THE DRAFTTechnical guidelines and regulatory references for installers and CATAll Moretti Design wood-burning fireplace models come with a specific installation manual, wh...

To ensure the correct programming of the NG21 control unit, it is essential to verify the firmware version installed on the KeyPro device.KeyPro devices with firmware earlier than version 2.1.6 are...

SCHEME 3 – Thermal storage system (buffer) with single probe (S1) and secondary system circulator (P2)The Scheme 3 of Hydraulic Configuration 4 includes:buffer with temperature probe S1 positioned ...

SCHEME 2 – Thermal storage system (buffer) with double temperature probe (S1 -S2)Configuration descriptionScheme 2 of Hydraulic Configuration 4 involves the use of a buffer equipped with: Upper pr...

Hydraulic Configuration 6 represents an advanced plant solution for integrating an Aqua Moretti Design stove or boiler with complex or existing systems. In this configuration, the thermal generator...

Aqua Stove – Ashpan Cleaning DeactivationProcedure via Remote ControlThe technician can disable the automatic ashpan cleaning function by accessing the following path:User Menu → Service → Cleaning...

Configuration DescriptionThe Hydraulic Configuration 4 involves connecting the Aqua stove/boiler to a technical water thermal storage system (buffer) equipped with a temperature probe S1.Activating...

Description:Hydraulic configuration number 2 consists of the Aqua stove connected to a boiler via a three-way valve, as well as heating terminals.To activate this configuration, it is necessary to ...

HYDRAULIC CONFIGURATION 0 (zero)In Hydraulic Configuration 0 (zero), the Aqua Moretti Design stove or boiler is connected directly to the existing heating terminal system (radiators, fan coils, etc...

The ignition glow plug must be positioned flush with the burner, ensuring that it is correctly inserted into its seat.If, during the stove's first startup, the technician encounters an anomaly (for...