Customer Service Moretti Design

Technical sheet of the wood stove The technical sheet of the wood stoves by Moretti Design can be found on the websitehttps://morettidesign.it/en/products/#legnawhere you can download all the neces...

Description:Error ER02 occurs on products made before 2016 equipped with a 20-10 pressure switch connected to the combustion chamber. It indicates an anomaly in the management of air/smoke flow or ...

Preparation for configuration: activate only the 2.4 GHz Wi-Fi networkdisable the automatic reconnection of the 2.4 GHz Wi-Fi on the phone.These steps are essential for the correct completion of th...

Proper installation of the pressure transducer is essential to ensure the safe and efficient operation of the stove. Below are the operational instructions to follow.Preliminary Safety ConditionsBe...

Function:Automatically disables the secondary source (e.g., gas boiler) when the pellet stove/boiler is sufficiently hot. ⚙️ Electrical connectionsThermostatic output (A5)PIN 25 = COMPIN 26 = NOTyp...

The REMOTE AIR technology is an optional system designed to improve the ducting of hot air produced by pellet stoves and inserts.It allows you to:move the ventilation away from the main unit, reduc...

For AIR stoves of previous generation equipped with the MB100 control unit, it is possible to increase the glow plug preheat time by adjusting the dedicated parameter in the system menu.Proceed as ...

It is recommended not to use the NAVEL device “reset” button for restoration operations, as it does not perform any system reset.The “reset” button solely functions to initiate the alignment proced...

In order to ensure the correct identification of spare parts, it is necessary to provide the following information:product serial number;photograph of the component subject to the request.If specif...

If the external WiFi module is connected to the serial port of the emergency display, the remote control may lose communication with the control unit.This condition is indicated by the message:“sea...