Customer Service Moretti Design

IntroductionThe "Buzzer Board" function allows you to enable or disable the control board's sound feedback during the use of the display or remote control.FunctionThe setting allows you to:activate...

IntroductionAfter installing a firmware update, it may happen that the “Views” menu still shows a previous version compared to the installed package. This condition does not necessarily indicate a ...

 For any questions regarding air heaters of various models, we invite you to consult the available technical documentation.All user manuals and technical datasheets can be downloaded directly from ...

 IntroductionThe ignition of the pellet stove must only take place after verifying the general safety conditions and the correct status of the main combustion and feeding components. Preliminary Ch...

 IntroductionIf the air stove does not start properly during the ignition phase, it is necessary to check the correct positioning and functioning of the ignition rod. Incorrect installation can com...

For requests related to spare parts orders, component availability, or technical urgencies, the customer must perform the search directly on the Xpare spare parts portal.If the component is not pre...

Technical sheet of the wood stove The technical sheet of the wood stoves by Moretti Design can be found on the websitehttps://morettidesign.it/en/products/#legnawhere you can download all the neces...

Description:Error ER02 occurs on products made before 2016 equipped with a 20-10 pressure switch connected to the combustion chamber. It indicates an anomaly in the management of air/smoke flow or ...

Preparation for configuration: activate only the 2.4 GHz Wi-Fi networkdisable the automatic reconnection of the 2.4 GHz Wi-Fi on the phone.These steps are essential for the correct completion of th...

Proper installation of the pressure transducer is essential to ensure the safe and efficient operation of the stove. Below are the operational instructions to follow.Preliminary Safety ConditionsBe...